Knowledgebase

Documentation

How the platform works, written for somebody who will have to explain it to a client.

Point your domain at your hosting

Your hosting account is ready before your domain knows about it. Two records connect them.

## If we hold the domain

Nothing to do. The nameservers are set when the account is built and the site answers within a few minutes.

## If the domain is somewhere else

Set the nameservers at your current registrar to the two names shown on the account’s overview page. Changes take up to 24 hours to be seen everywhere, though most people see them in under an hour.

## Checking it worked

Open the domain in a private window. If you still see the old site, your computer is holding the previous answer; try again later rather than changing anything else.

All guides

Tell us what you are running now and we will tell you plainly whether moving it is worth your time.